Sergel Nordic Talks - Partnership Across Borders 15 Nov 2024 

The Nordic Market as One? Trends are pointing in different directions. Will Finland and Sweden joining Nato bring the Nordics closer together, or are the cultural and market differences to great?
 
Our next Sergel Nordic Talks: Partnership across Border from Helsinki, Finland, will address these very interesting and important questions. As before, we have gathered an impressive group of speakers that can share some insights and ideas on this topic.
 
  • Is the Nordic Market real or is it an attempt to consolidate resources in four relatively small countries?
     
  • Can emerging threats and Finland and Sweden joining Nato bridge the cultural differences?
     
  • How does Telecom and large companies view the Nordic Market, benefits, obstacles and opportunities?
     
  • Can we be Sustainable enough? And is a Nordic approach better than a local?
     
  • Compliance across borders - Will there be a ban on packaged invoicing and debt collection deals in Finland?
     
  • Nordic or not, what value does a strategic and innovative partnership bring?
 
To discuss these questions and more, we have gathered some very interesting people from the European Parliament, Telia Finland and Sergel Group. Sergel Nordic Talks: Partnership across Borders continues where we left in Oslo, diving deeper into strategic and important questions for the future.
 
Join us for an inspiring event where we explore how partnerships can make a real difference.

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Live event: Starts at 12:00 – 14:30 EET 
Online webinar: Starts at 13:00 – 14:30 EET
For participants joining the webinar from Norway, Sweden or Denmark, please note that it begins at 12:00 CET.


Location for live participation: Hotel Maria, Mariankatu 23, Helsinki.
Lunch will be provided for participants attending on-site.

Speakers

Dr. Mika Aaltola - Member of the European Parliament

Mika Aaltola is a Member of the European Parliament (2024-2029), focusing on foreign affairs, international trade, and EU-UK relations. He was Director of the Finnish Institute of International Affairs until July 2024, where he led the Global Security Research Programme. Aaltola is also a professor of International Relations and European Studies at Tallinn University and a docent at the University of Tampere. He has held visiting positions at institutions like Johns Hopkins and Cambridge. Aaltola has published widely on Finnish foreign policy, U.S. foreign policy culture, and global security issues.

Antti Turunen - Senior Revenue Assurance & Fraud Manager at Telia Finland

Antti has over 15 years of experience in the telecommunications industry, having held various roles. He is currently the Head of Business Assurance at Telia Finland. Under his leadership, the Business Assurance umbrella encompasses key risk management areas such as credit risk management, fraud management, and revenue assurance, all within a fast-paced telecommunications environment.

Kristiina Airaksinen - Managing Director Sergel Finland

With extensive experience in credit and cash management across the banking, finance, and telecommunications industries, Kristiina brings a wealth of knowledge to the table. Over the past 18 years, she has applied her skills in debt collection, always prioritizing the needs and satisfaction of her customers.
 
Kristiina has a strong passion for building partnerships with customers, grounded in fairness, openness, and full transparency. Her approach is honest and balanced, ensuring that both parties achieve a win-win outcome. This philosophy is central to her work, and she is committed to the fair and respectful treatment of end customers, with a particular focus on supporting customer retention.

Mattias Vestman - Head of Product & Strategic Customers Sergel Sweden

Mattias Vestman has experience in various roles within business development, sales, client management, and analysis. With over 15 years of experience in debt collection and debt purchase, he has deep knowledge of how companies can minimize losses—both financially and from a customer experience perspective.
 
In his role, Mattias is responsible for Sergel's product development as well as client management for telecom customers. This includes business and development-related matters within credit scoring, debt collection, and debt purchase. Mattias doesn’t hesitate to roll up his sleeves and tackle both business-related and operational issues, especially when it involves working in Excel!

Christian Hagegård - Moderator & Head of Marketing Sergel Group

The relationship between people and brands has always been in focus for Christian Hagegård, who spends his life between communication agencies and companies that want to make a difference. Sergel challenges both the industry and the customers in the Nordic market and leads the way in AI and with a deep sense of trends and development, Christian Hagegård focuses on current issues and creates a developing dialogue.

Your Nordic Fullservice Partner in Debt Collection and Messaging!
 
We are experts in all parts of the chain, from customer selection via invoice and accounts receivable management to debt collection and payment. Experience the security of a full-service provider.